Overview

Zaurelle respects the privacy of every client and is committed to handling personal information with care, integrity, and transparency.

This Privacy Policy explains how information is collected, used, stored, protected, and disclosed when you visit www.zaurelle.com, create an account, place an order, or otherwise interact with the House.

By using this website, you acknowledge and accept this Privacy Policy.

Information We Collect

Zaurelle may collect information including, but not limited to:

  • Name
  • Email address
  • Telephone number
  • Billing and shipping information
  • Payment-related information (processed securely through authorized payment providers)
  • Order history
  • Device, browser, and website usage information

Only information reasonably necessary to provide our services is collected.

How We Use Your Information

Personal information may be used to:

  • Process and fulfil orders.
  • Manage pre-orders and deliveries.
  • Provide client support and Concierge services.
  • Communicate order updates and important service notifications.
  • Improve website performance and user experience.
  • Prevent fraud, unauthorized activity, or misuse.
  • Comply with applicable legal and regulatory obligations.

Where permitted by applicable law, Zaurelle may also send marketing communications, which may be withdrawn at any time.

Information Sharing

Zaurelle does not sell or rent personal information.

Information may be shared only where reasonably necessary with trusted third-party service providers, including payment processors, logistics partners, technology providers, and other service partners engaged to support the operation of the House.

Information may also be disclosed where required by applicable law or to protect the rights, property, or security of Zaurelle or others.

Data Security

Zaurelle implements reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

While appropriate security measures are maintained, no method of electronic transmission or storage can be guaranteed to be completely secure.

Data Storage & Transfers

Information may be stored on secure systems operated by Zaurelle or its trusted service providers.

Where necessary, information may be processed in jurisdictions outside your country of residence, subject to appropriate safeguards and applicable legal requirements.

Your Rights

Subject to applicable law, you may request:

  • Access to your personal information.
  • Correction of inaccurate information.
  • Deletion of personal information where legally permitted.
  • Withdrawal of consent for marketing communications.

Requests may be submitted using the contact details provided below.

Cookies

The Zaurelle website may use cookies and similar technologies to:

  • Enhance website functionality.
  • Improve user experience.
  • Remember preferences.
  • Analyze website performance.

Cookie preferences may be managed through your browser settings.

Disabling cookies may affect certain website functionality.

Policy Updates

This Privacy Policy may be updated periodically to reflect legal, regulatory, operational, or business changes.

The latest version will always be published on www.zaurelle.com, together with its effective date.

Contact

For questions regarding this Privacy Policy or the handling of personal information, please connect with the Zaurelle Concierge.

Email: support@zaurelle.com

Website: www.zaurelle.com